Student Support Hub

At Integrity Business College, your wellbeing is a priority. We offer a range of support services to help you stay healthy, connected, and supported throughout your studies. From mental health and personal challenges to disability support and referrals, we’re here to help — confidentially and at no cost to eligible students.

Whether you need someone to talk to, resources for your wellbeing, or help accessing support, we’re just a call or click away.

Apprentices in Victoria – did you know you can access
free counselling and support?

Get help with work,
finances or relationships.

You can get free and confidential support through the
Apprentice Employee Assistance Program. You don’t
need a doctor’s referral. Make an appointment today.
Learn more apprenticeships.vic.gov.au/eap

FAQs

Who is the Apprentice Employee Assistance Program for?
The Apprentice Employee Assistance Program is for apprentices and trainees employed by Victorian businesses. This program provides all apprentices and trainees with access to an Employee Assistance Program. Some apprentices and trainees will already have access to an Employee Assistance Program through their employer.

What is the main goal of the Apprentice Employee Assistance Program?
The main goal of the Apprentice Employee Assistance Program is to offer free confidential, short-term counselling and coaching for a wide range of health, mental health, and wellbeing challenges.

Who is eligible to use the Apprentice Employee Assistance Program?

• Current apprentices and trainees employed by businesses in Victoria.
• This includes apprentices and trainees in the construction industry, as this sector comprises a significant portion of the total apprenticeship population.
• The apprentices and trainees should be aged 15 and above.
• No apprentice or trainee will be turned away from this service.

Why was this Apprentice Employee Assistance Program created?

The Apprentice Employee Assistance Program aims to address the high rates of mental health issues and suicide among apprentices and trainees, particularly in the building industry.

What types of apprenticeships and traineeships does the Apprentice Employee Assistance Program cover?

The Apprentice Employee Assistance Program covers all apprentices and trainees.

This includes construction trades, electrotechnology and telecommunications trades, and automotive and engineering trades.

What are some common challenges that apprentices encounter?
Research shows that common issues apprentices and trainees face include workplace bullying, power imbalances, financial stress, substance abuse issues, gambling problems, family violence, and managing anxiety and workplace stress.

For more information, please visit the Apprenticeships Victoria website, apprenticeships.vic.gov.au

To book an appointment, please call 1300 687 327, visit convergeinternational.com.au, or download the Converge International App.

This section provides helpful resources for students with ADHD, including support services, study tips, time management strategies, and tools to help you stay focused and organised throughout your learning journey.

• ADHD Australia – Information, support, and resources for people with ADHD.

• ADDitude Magazine – Expert articles, free webinars, and practical ADHD management tips.

• Headspace – Youth mental health support, including coping strategies for attention difficulties.

This section offers resources to help you build confidence with digital tools and technology used in your studies. Whether you need help navigating online learning platforms, using Microsoft Office, or understanding digital safety, you’ll find tips, guides, and support links to boost your digital skills.

• Microsoft 365 Quick Starts – Get up and running quickly with the basic info you need to be productive right away.

• Microsoft 365 Training – Get going quickly and easily with Microsoft 365 video training.

• Be Connected – Australian government-funded platform for building digital skills.

• eSafety Commissioner – Learn – Digital safety, privacy, and wellbeing for young people online.

• GCF Global – Free Online Digital Skills Tutorials – Easy-to-follow guides on using Office, email, internet safety, and more.

• Digital Literacy Framework – Australian Curriculum – For a more educational/academic focus.

Find resources and strategies tailored for students with dysgraphia. This includes assistive technology, writing tips, and links to support services designed to make learning more accessible and manageable.

• Speld SA – Support for students with learning difficulties, including dysgraphia (also has helpful tools and strategies).

• Understood.org – Dysgraphia

• Inclusive Education – VIC Dept of Education

Find resources and strategies tailored for students with dysgraphia. This includes assistive technology, writing tips, and links to support services designed to make learning more accessible and manageable.

• SPELD Victoria – Offers assessment, advocacy, and learning resources for students with dyslexia and other learning difficulties in Victoria.

• Dyslexia Australia – Provides practical strategies, online screening tools, and guidance for individuals and families affected by dyslexia.

• Learning Difficulties Australia (LDA) – A national body providing evidence-based resources and access to specialist tutors trained in helping students with dyslexia.

• ADCET – Dyslexia – Focused on tertiary education, this site includes tips for learning, studying, and accessing support at college/university.

• Understood.org – Dyslexia – International site with digestible info, videos, and practical tips for managing dyslexia in everyday learning.

• Texthelp – Read&Write – A popular literacy support tool that reads text aloud, highlights words, and assists with writing.

• The Literacy Nest – Dyslexia Resources – A blog-style site with downloadable resources, tips, and encouragement for learners with dyslexia.

Access information and resources for students who are deaf or hard of hearing. Discover useful technology, communication tips, captioning tools, and links to professional support services.

• Deaf Australia – Advocacy, community resources, and education links.

• Hear For You – Support for young people with hearing loss.

• ADCET – Hearing Impairment – Info and tools for learning with hearing impairments.

• Aussie Captioned Media – Access to captioning services and tips.

Explore tools, resources, and services to support students with low vision or blindness. This section includes accessibility tips, screen reader options, and connections to specialist organisations.

• Vision Australia – Services and tools for people who are blind or have low vision.

• NV Access – Free NVDA screen reader download and support.

• Australian Disability Clearinghouse on Education and Training (ADCET) – Vision Impairment – Practical information for students and educators

Need Support?

We’re here to help.

Integrity Business College offers free, confidential wellbeing support through our partnership with SYC’s Student Welfare Services (SWS) program.

If you’re feeling overwhelmed or facing personal challenges, you can refer yourself using the form below, or speak with your trainer or student consultant for assistance.

Your wellbeing matters.

Support is just a step away.

Email: learning@syc.net.au

For telephone support, please contact:

(08) 8405 8500

For more information about SYC and their services please visit www.syc.net.au

Specialist helplines are also available

• Aboriginal and Torres Strait Islander helpline – 1300 287 432
• LGBTIQ+ helpline – 1300 542 874
• Domestic and Family Violence helpline – 1300 338 465
• Disability and Carers helpline – 1300 243 543
• Youth and Student helpline – 1300 687 399

If you’re in crisis or feeling unsafe, please call 000 or Lifeline on 13 11 14.