Course Description

This course will provide a sound knowledge and skill base for your business and administrative career. You will gain a broad range of skills which includes using computer applications, customer service, creating business documentation, as well as working effectively within a team. This course can be delivered as both part of a traineeship or as a non trainee.

Delivery Modes

 Delivery for this course is available in multiple modes. Our preferred and most popular deliver mode:

Virtual Classroom: every 3 weeks, 3 hour classes with a trainer and other learners. Log into the virtual classroom platform.

Classroom: weekly or fortnightly classes held in our offices.

Traineeships: In addition to choosing one of the options mentioned above, trainees will also participate in up to four progress check-ins over a 12-month period 

 *In specific cases, other tailored options may be available.

Access and Equity

Integrity Business College encourages participants who have disabilities to apply.

Course Information

Who Should Attend?

Existing administrative staff and those wishing to upskill to provide administrative or operational work support.

Course Outcomes

Individuals with this qualification would be able to work in a broad range of office roles and may provide technical advice and support to a team.

Course Duration

The Certificate III in Business course has a minimum required duration of 10 months from date of commencement in the course.

Entry Requirements

There are no entry requirements for this qualification but participants are subjected to a pre-training review to confirm suitability. Possible qualification after successful completion is Certificate IV in Business

Assessment Information

Assessment is ongoing during the program and includes undertaking workplace specific activities. The assessments consist of Q&A, project, practicals, and observations. This is completed partially within the classroom with an expectation of approximately additional 3 hours per week of self-paced study.

Certificate Award Requirements

This qualification requires the demonstration of competency in a minimum of 13 units of competency.

Recognition of Prior Learning

Many individuals may already be competent in one or more of the units of competency. RPL is available for each unit of competency based on relevant workplace experience, formal training or other expertise. Recognition will involve submission of your evidence in the form of a portfolio.

Course Structure

  • BSBCRT311 – Apply critical thinking skills in a team environment
  • BSBPEF201 – Support personal wellbeing in the workplace
  • BSBSUS211 – Participate in sustainable work practices
  • BSBTWK301 – Use inclusive work practices
  • BSBWHS311 – Assist with maintaining workplace safety
  • BSBXCM301 – Engage in workplace communication
  • BSBTEC301 – Design and produce business documents
  • BSBTEC302 – Design and produce spreadsheets
  • BSBTEC303 – Create electronic presentations
  • BSBWRT311 – Write simple documents
  • BSBPEF301 – Organise personal work priorities
  • BSBPMG430 – Undertake project work
  • BSBXTW301 – Work in a team
  • BSBOPS304 – Deliver and monitor a service to customers
  • BSBOPS305 – Process customer complaints
  • BSBINS303 – Use knowledge management systems
  • BSBXCS402 – Promote workplace cyber security awareness and best practices