Certificate II in Workplace Skills

With this course participants will be prepared for the professional world. They will receive guidance on creating appropriate resumes and cover letters and learn skills relating to customer service, workplace health and safety, time management, effective communication, and proficiency in basic office computer applications.

Virtual Classroom: either fortnightly or every 3 weeks, 3 hour classes with a trainer and other learners. Log into the virtual classroom platform.

Classroom: fortnightly classes held in our offices.

Traineeships: In addition to choosing one of the options mentioned above, trainees will also participate in up to four progress check-ins over a 12month period.

 *In specific cases, other tailored options may be available.

Access and Equity

Integrity Business College encourages participants who have disabilities to apply.

This course covers the fundamentals of preparing someone to stake their first steps into the workplace, or for those that have been out of the workforce and hope to regain the skills and knowledge to reconnect with employers whilst seeking a job.

Possible employment outcomes of an Administration officer or Administrative Assistant

The minimum duration is 6 months depending on current skills, knowledge and previous experience.

There are no entry requirements for this qualification but participants are subjected to a pre-training review to confirm suitability. Possible qualification after successful completion is Certificate III in Business or Certificate III in Information Technology

Assessment is ongoing during the program and includes undertaking workplace specific activities. The assessments consist of Q&A, project, practicals, and observations. This is completed partially within the classroom with an expectation of approximately additional 3 hours per week of self-paced study.

This qualification requires the demonstration of competency in a minimum of 10 units of competency.

Many individuals may already be competent in one or more of the units of competency. RPL is available for each unit of competency based on relevant workplace experience, formal training or other expertise. Recognition will involve submission of your evidence in the form of a portfolio.